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NSW Curriculum
NSW Education Standards Authority

11–12Business Studies 11–12 Syllabus (2026)

Implementation from 2028
Expand for detailed implementation advice

Content

Year 12

Marketing
Role
  • Role of marketing management

  • Marketing objectives, including customer awareness, sales growth and profit margin

Segmentation and positioning
  • Role of market segmentation and a target market

  • Types of market segmentation, including demographic, psychographic, behavioural and geographic

  • Types of market targeting, including undifferentiated, differentiated and concentrated

  • Positioning and its relationship with the marketing mix

Product
  • Role of market research in new product development

  • Product attributes, including features, packaging and branding

  • Role of people, processes and physical evidence to improve service offerings

  • Advantages and disadvantages of brand and line extensions

  • Stages of the product life cycle, including introduction, growth, maturity and decline

Price
  • Pricing methods, including price skimming, penetration pricing, cost-plus pricing, competitive pricing, value-based pricing, dynamic pricing and markdowns

  • Advantages and disadvantages of each pricing method

Place
  • Advantages and disadvantages of direct and indirect distribution channels

  • Advantages and disadvantages of intensive, selective and exclusive levels of market coverage

  • Advantages and disadvantages of online and in-store distribution

Promotion
  • Role of promotion aimed at intermediaries and end customers

  • Elements of the promotion mix, including advertising, personal selling, sales promotions, public relations, digital marketing and opinion leaders

  • Roles, features and limitations of each element of the promotion mix

Influences
  • Political influences, including government procurement, subsidies and excise duties

  • Economic influences, including the business cycle

  • Social influences, including consumer preferences

  • Technological influences, including the impact of artificial intelligence (AI)

  • Legal influences, including consumer guarantees and the prohibition of misleading advertising

  • Ethical influences, including on the use of AI and customer data, and Indigenous Cultural and Intellectual Property (ICIP) and Indigenous Data Sovereignty (IDSov)

Monitoring and controlling
  • Interpret key marketing metrics, including brand recall, revenue, market share
    revenueindustry revenue×100 and contribution margin
  • Compare marketing metrics to past performance, targets and industry benchmarks

  • Corrective action based on marketing performance

Alignment
  • Interdependence of marketing decisions with other business functions

  • Alignment of decisions within the marketing function, across business functions and with business strategy

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